Archive for 2012

  • The Importance of Customer Service

                    One of the principal targets a business owner can focus on, and gage, is the returning customer.  This is…

    by Scott Bossart
  • Important Assets Within the Business – The Employee Skill Set

    When a discussion within the organization begins around the value of all the assets in a organization, rarely does the…

    by Scott Bossart
  • Improving My Business – The Small Business Challenge Part 10 Series Summary

    Over the Last 9 weeks I have provided my thought process and guide towards managing a small business.  While the…

    by Scott Bossart
  • Improving My Business – The Small Business Challenge Part 9

    Up to now there has been much discussion around getting organized, gaining clear and thorough understanding, and documenting the organization. …

    by Scott Bossart
  • Improving My Business – The Small Business Challenge Part 8

    Let see where I have taken this business challenge so far.  The vision of the business is documented, reviewed, revised,…

    by Scott Bossart
  • Improving My Business – The Small Business Challenge Part 7

    Up to this point, I have been stepping through the process of building a foundation and structure which will provide…

    by Scott Bossart
  • Improving My Business – The Small Business Challenge Part 6

                    Last week I talked about making linkages between each component within the organization.  This is important to insure you…

    by Scott Bossart
  • Improving My Business – The Small Business Challenge Part 5

    Last week I reviewed the importance of componentizing the business and how separating each segment or component of the organization…

    by Scott Bossart
  • Improving My Business – The Small Business Challenge Part 4

                Last time I discussed the foundation blocks toward building the business management documents.  Transitioning your thoughts into documents can…

    by Scott Bossart
  • Improving My Business – The Small Business Challenge Part 3

             Last week I talked about the importance of establishing a business plan and how it is important to fully…

    by Scott Bossart